JHT is committed to making your shopping experience a success and is offering free returns. If you are not 100% satisfied with your online purchase, we will accept returns of unworn merchandise for up to 30 days from purchase for a full refund. Proof of purchase or packing slip invoice is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.
All online orders must be returned via the method described below.
PROCESSING A RETURN WITH PACKING SLIP
The packing slip received in your shipment includes a return form and shipping label for your convenience. If you retained these forms, please follow the instructions below to process your return:
A. Securely pack your item(s) in your original box or another box. Ensure labels are removed if you use the original box.
B. Fill in the “RETURN DETAIL” page of your packing slip. In the items list, write a return reason code (provided on the form) and the quantity for each item from the order that is being returned.
Return reasons are as follows:
1.Not same model as order
2.Damaged / Defective
3.Not as pictured
5.Damaged in transit
C. Put the “RETURN DETAIL” page into the box before sealing it.
D. Seal the package.
E. Affix the return shipping label on the outside of the box.
The address is on your pre-printed label. All returns must be sent with proper documentation to:
Service Email: Please feel free to contact us through this email [email protected] once you have any further problem.
Service Telephone: +86-18255518925 (CN)
Address: Bowang Town Circle , Ma'anshan City, Anhui Province,China (Please note that this is not our return address)